After placing your Tenue Soleil order you will receive a track & trace link within 24 hours.

Yes, after placing your order you will receive a track & trace that will allow you to track the package.

Your Tenue Soleil order will be shipped to you from The Netherlands as soon as possible.

Within The Netherlands, we aim to get your order to you within 1-2 business days.

We use DHL and PostNL for shipments within Europe. The estimated delivery time is 2 - 3 business days.

For shipments outside Europe we use DHL Express with 1 - 4 business days delivery time.

For orders from outside Europe it can take longer depending on customs and your local delivery service.

Europe: €2,95
FREE shipment above €50

World: €14,99
FREE shipment above €150

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30-day risk-free money-back guarantee.

If you receive your items and are not satisfied for any reason you can return the product for a refund within 30 days.

Please fill in the Return Form via this link.

Step 1. The item(s) should be returned in original condition (unworn, unwashed and unaltered) and in the original packaging with all tags attached.

Step 2. Send your return to the below address. Return costs are at your own expense and we cannot be held responsible for packages that go missing. Use track & trace to make sure you can track your return parcel.

Ship to:

Tenue Soleil Warehouse
Turbineweg 21
2371 DV Roelofarendsveen
The Netherlands

Step 3. Returns are processed within 5 working days from receiving the return. Refunds will be credited to your original method of payment. This process can take up to 14 days.

Dermatological sunscreens, such as those from Tenue Soleil®, are specially developed by dermatologists to provide optimal protection against harmful UV rays. They are suitable for sensitive skin types and are environmentally friendly.

Yes, our sunscreens are safe for all skin types, including sensitive skin. They do not contain perfume, microplastics, or chemical UV filters.

Yes, 98% of the ingredients in our sunscreens are of natural origin. They are also vegan, animal-free and contain no microplastics.

Yes, our sunscreens are water-resistant, meaning they remain effective while swimming or sweating.

Yes, all our SPF suncare products are perfume-free, including the aftersun.

The tubes are filled under the E mark. This means that the content is accurately measured according to European guidelines, so you can be sure you get the right amount.

Our manufacturer in the Netherlands has various quality certifications, which guarantees the high standard of our products. Thanks to strict quality controls, we consistently deliver high-quality products.

The basis of using sunscreen is to apply it properly. It is therefore necessary to apply sunscreen every 2 hours and include every spot exposed to the sun. The ears, neck and lips, for example, are often forgotten. It is also important to adhere to the following rules:Wear UV clothing.Avoid the sun between 11 a.m. and 3 p.m. Apply sufficient sunscreen, about a teaspoon per body part.Protect the scalp with a cap or hat, for example, and protect the eyes with sunglasses.

Yes, our sunscreens are suitable for both face and body and are mild enough for daily use on sensitive facial skin.

If there is a problem with your product, please contact our customer service team. We will be happy to help you resolve the problem.

If you have any questions regarding your Tenue Soleil order or you need our assistance, feel free to reach out to our customer service team via:

hello@tenuesoleil.com

We will answer your email as soon as possible.