After placing your Tenue Soleil order you will receive a track & trace link within 24 hours.

Yes, after placing your order you will receive a track & trace that will allow you to track the package.

Your Tenue Soleil order will be shipped to you from The Netherlands as soon as possible.

Within The Netherlands , we aim to get your order to you within 1-2 business days.

We use DHL and PostNL for shipments within Europe . The estimated delivery time is 2 - 3 business days.

For shipments outside Europe we use DHL Express with 1 - 4 business days delivery time.

For orders from outside Europe it can take longer depending on customs and your local delivery service.

Europe : €4.95
FREE shipment above €50

World : €14.99
FREE shipment above €150

We're so convinced you'll absolutely love our products, that we're willing to offer a 30-day risk-free money-back guarantee.

If you receive your items and are not satisfied for any reason you can return the product for a refund within 30 days.

Please fill in the Return Form via this link.

Step 1. The item(s) should be returned in original condition (unworn, unwashed and unaltered) and in the original packaging with all tags attached.

Step 2. Send your return to the below address. Return costs are at your own expense and we cannot be held responsible for packages that go missing. Use track & trace to make sure you can track your return parcel.

Ship to:

Soleil Warehouse Outfit
Turbineweg 21
2371 DV Roelofarendsveen
The Netherlands

Step 3. Returns are processed within 5 working days from receiving the return. Refunds will be credited to your original method of payment. This process can take up to 14 days.

Dermatological sunscreens, such as those from Tenue Soleil®, are specially developed by dermatologists to provide optimal protection against harmful UV rays. They are suitable for sensitive skin types and are environmentally friendly.

Yes, our sunscreens are safe for all skin types, including sensitive skin. They do not contain perfume, microplastics, or chemical UV filters.

Yes, 98% of the ingredients in our sunscreens are of natural origin. They are also vegan, animal-free and contain no microplastics.

Yes, our sunscreens are water-resistant, meaning they remain effective while swimming or sweating.

Yes, all our SPF suncare products are perfume-free, including the aftersun.

The tubes are filled under the E mark. This means that the content is accurately measured according to European guidelines, so you can be sure you get the right amount.

Our manufacturer in the Netherlands has various quality certifications, which guarantees the high standard of our products. Thanks to strict quality controls, we consistently deliver high-quality products.

The basis of using sunscreen is to apply it properly. It is therefore necessary to apply sunscreen every 2 hours and include every spot exposed to the sun. The ears, neck and lips, for example, are often forgotten. It is also important to adhere to the following rules:Wear UV clothing.Avoid the sun between 11 am and 3 pm Apply sufficient sunscreen, about a teaspoon per body part.Protect the scalp with a cap or hat, for example, and protect the eyes with sunglasses.

Yes, our sunscreens are suitable for both face and body and are mild enough for daily use on sensitive facial skin.

The best way to remove sunscreen from your face at the end of the day is to use the double cleansing method.

Start with a cleansing oil to loosen and remove sunscreen. Follow this up with a cleansing foam to thoroughly cleanse your face and ensure that all residues of sunscreen and impurities are washed away.

This method helps prevent skin irritation and keep your skin healthy.

Tenue Soleil ® sunscreen will keep for about two years if the packaging has not yet been opened and is kept in a dry, cool and dark place.

Has the tube been opened? Then you can keep it for 12 months after opening. This can be found on the packaging and can be recognized by the 12M icon of the open jar. Note that during the time the packaging has been opened, the Sun Protection Factor (SPF) decreases, the degree to which UV radiation is blocked.

Does the sunscreen smell weird, is the cream discoloured or no longer mixes well? Then it is no longer good and you should get rid of it.

Our sunscreen consists of 98% natural ingredients. The remaining 2% comes from a synthetic preservative system we use to ensure the stability of the natural ingredients. This is especially important in sunscreens with 100% mineral filters (we use COSMOS-certified non-nano zinc). Our current preservative system contains magnesium sulphate, caprylyl glycol, benzoic acid and piroctone olamine. We continue to develop and hope to create a formula with a natural preservative soon.

Translated with DeepL.com (free version)

Consult our size chart on the product pages. For UV clothing, if you are unsure between two sizes, we recommend taking the larger size.

All our UV swimwear is made in Europe using ECONYL®. This is a special regenerated nylon from reclaimed fishing nets from the ocean and other nylon waste.
This fabric is tightly knitted to ensure its UPF50+ rating, keeps its shape, keeps you covered in and out of the water and keeps our oceans clean.

The materials used are:
75% recycled polyester
22% elastane
Lining: 100% polyamide.

After contact with chlorinated or seawater, always rinse with clean water to ensure the fabric retains its optimal stretch.

Washing instructions:
Wash inside out at 30° and air dry.

Yes, we strive for sustainability in our production processes by using eco-friendly materials such as ECONYL® and ethical manufacturing practices.

Our UV clothing retains its protection even after intensive use and repeated washing, unless holes or significant wear and tear appear in the fabric.

At Tenue Soleil®, we believe in sustainability and making conscious choices. That's why we are proud to introduce our Preloved program! Kids grow fast, and we want to make sure our high-quality UV-protective clothing gets a second life. When your child has outgrown his or her favorite Tenue Soleil®, we'd like to help you pass it on to a new owner.

How does it work?

1. Start your Preloved return: Choose the Tenue Soleil® items you want to return. Download our Preloved return form , fill in the details and prepare your parcel to send back to us.
   
2. Send your item(s): Take a photo of your Tenue Soleil® garments and fill in the Preloved return form. Send this to us via hello@tenuesoleil.com. Once we receive your item in good condition, we will send you a shipping receipt.
   
3. Item(s) check: We ask you to make sure your item looks like new, with no marks, stains, damage or faded colours. If your item is selected, we will sell it exclusively on our Preloved page. Unselected items will be donated to charity, unless you indicate you do not want this.
   
4. Voucher Tenue Soleil: If your item is selected for our Preloved program, you will receive a digital voucher of 25% discount within 5 working days. This voucher is valid for 12 months and can be used online at www.tenuesoleil.com .
   

Together we ensure that our beloved Tenue Soleil® clothes last longer, while contributing to a more sustainable world. Join Preloved and give your UV-protective clothing a second life! 🌞

If there is a problem with your product, please contact our customer service team. We will be happy to help you resolve the problem.

If you have any questions regarding your Tenue Soleil order or you need our assistance, feel free to reach out to our customer service team via:

hello@tenuesoleil.com

We will answer your email as soon as possible.